Heat Pumps

Heat Pumps - Sales, Service, and Installation

At Furlong HVAC Services, we specialize in top-quality efficient heating and cooling for your home or business in Gananoque, Lansdowne, Kingston, and surrounding areas, a heat pump is a great option to consider. On this page, we’ll look at the benefits of heat pumps, the difference between regular heat pumps and cold climate heat pumps, and why homeowners should consider choosing a heat pump over a gas furnace.

What is a Heat Pump

Air Conditioner
Bosch BOVA 2.0 Heatpump
Ductless Mini Split Multi Head Heatpump

A heat pump is a combination of equipment that uses the principles of thermodynamics to transfer heat energy between two different temperature zones.

It is similar to an air conditioner unit, but it can also work in reverse to either cool or heat a space. During the summer, a heat pump functions like an air conditioner by removing heat from inside a building and expelling it outside. During the winter, it reverses the process and extracts heat from outside air or the ground and transfers it inside, effectively providing warmth to a building.

Heat pumps are highly efficient and cost-effective as they use electricity to move heat from one place to another instead of generating heat through combustion.

They are widely used for residential and commercial heating and cooling applications and are popular for their energy-efficient and environmentally-friendly features.

What’s the Difference Between a Regular Heat Pump and a Cold Climate Heat Pump?

The key difference between a regular heat pump and a cold climate heat pump is their ability to operate efficiently in extremely low temperatures. Regular heat pumps work by absorbing heat from the air outside and transferring it inside, but they struggle to do so in extremely cold temperatures.

On the other hand, cold climate heat pumps use advanced technology to extract heat from even the coldest air, making them ideal for areas with harsh winter weather. These heat pumps feature components such as scroll compressors, larger coils, and better insulation to ensure they’re effective in highly cold temperatures. Additionally, they can come with features like defrost cycles which help remove frost buildup on the compressor.

Cold climate heat pumps offer a cost-efficient, energy-efficient, and low-carbon solution to heat homes and buildings in colder climates.

The Bosch IDS Premium Inverter Heat Pump

Up to 20.5 SEER | Inverter-Driven Heating & Cooling | Down to -20°C

Bosch BOVA 2.0 Heatpump

The Bosch IDS Premium is a high-efficiency inverter-driven heat pump that delivers smooth, consistent heating and cooling. Its variable-capacity compressor adjusts automatically to match demand for improved comfort and humidity control.

It can be integrated with an existing furnace by adding a matching indoor coil, creating an efficient hybrid system without full equipment replacement.

The Keeprite Ion™ Variable-Speed Communicating Heat Pump

Fully Variable-Speed Heating & Cooling | Down to -24°C

Air Conditioner

The Keeprite Ion™ C5H0V is a fully variable-speed heat pump built for precise comfort and high efficiency. Its compressor modulates from 20% to 100% capacity, delivering consistent temperatures and improved humidity control.

Designed for year-round performance, it provides heating down to -11°F (-24°C) and quiet operation in demanding conditions. When paired with the Ion™ Black System Control and a compatible furnace, it offers communicating capability, remote access, and optional dual-fuel operation for added efficiency.

The Keeprite Ductless Mini Split – Multi Zone Heat Pump

18 – 40 SEER with Heating to -29C

Ductless Mini Split Multi Head Heatpump

The Keeprite Ductless Mini Split System turn hard to condition area’s without duct work into comfortable spaces, winter or summer.

These Deluxe Heat pumps can deliver 100% of their rated heating capacity at -17° C outdoor temperature thus can take on even the most extreme conditions.

Enjoy whisper quiet heating and cooling from the lightweight, attractive High Wall heads.

The Keeprite Crossover System

Up to 18 SEER2 Cooling | Heating Performance to -29°C

ductless crossover heat pump

The Keeprite Crossover system pairs a compact side-discharge heat pump with your existing furnace and ductwork to create an efficient hybrid heating and cooling solution.

In milder weather, the heat pump delivers energy-efficient comfort. As temperatures drop, the system automatically switches to your furnace for reliable cold-weather performance.

This dual-fuel setup improves efficiency, lowers operating costs, and provides dependable year-round comfort.

Why Choose Furlong HVAC Services?

Request a Quote Today

We can help you choose the right heat pump for your home and provide professional installation services. Start saving money on your energy bills with a cold climate heat pump from Furlong HVAC Services.
Ductless Mini Split Heat Pump Installation
mini split high wall head
Two HVAC techs performing diagnostics on HVAC equipment

Reviews

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P.J. Albertson profile picture
P.J. Albertson
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Needed to have an AC unit disconnected for contractor work in Lansdowne, Ontario. Phil expertly completed the work which fit perfectly within the other trades timeline. Super easy to work with, he also provided so insight into other issues during his two visits. Thanks for the great work Phil!
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Carol Laing profile picture
Carol Laing
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When our older furnace failed recently Phil sent Curtis to check it out within a couple of hours. A small repair didn't work: it was time to change it. Furlong got us there quickly within days! Highly recommend them and Furlong: great service from great people!
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Kevin Shaw profile picture
Kevin Shaw
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Dear Phil, I cannot thank you enough for finding the fix for our two new boilers. We had been struggling with them since Feb. 2018 and had a number of service calls from other companies and spent a few grand but still had major issues. It was not until Furlong H.V.A.C. came on site and noticed the boilers were plumbed incorrectly. There were a couple smaller adjustments as well but now both boilers are working well and kept us warm during this past long cold winter of 2025-26. Kevin Shaw Pastor Gateway Church Gananoque
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Mike Prpich profile picture
Mike Prpich
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Furlong HVAC is simply a top notch company when it comes to heating and A/C . They are family owned and operated and have exceptional service, prompt communication and fair pricing. I had a heating issue shortly after moving into my new home and upon the former owners recommendation, I called them to see how quickly they could take care of it. They responded almost immediately to fix my problem, advised me it was a recall issue and was at not cost. They also followed up with an upgrade to my system. My wife and I could not be there during the repair but they took care of it without us there and I can’t speak enough as to how prompt, clean and trustworthy they are. Highly recommend Furlong HVAC Services.
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Dan Zanetti profile picture
Dan Zanetti
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We had a heat pump installed at our cottage last week by this company. Dealing with them was simply a pleasure. Responses to inquiries were prompt and they coordinated with an electrical company to have everything completed in one day. They even made adjustments to our vinyl siding to make it look like it was made to go there. A follow up call after few days after installation provided some great tips for settings. I would highly recommended dealing with Phil.
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Byron Woodford profile picture
Byron Woodford
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With the weekend approaching and having no hot water, Phil helped me do some initial troubleshooting over the phone before we even scheduled a service call. Great service, great people, great prices. Look no further. First time customer; I'll be back for sure.
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Jackie Powell profile picture
Jackie Powell
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Furlong has looked after our home for almost 15 years. When we needed them most, when our furnace required an emergency repair, they came through for us. Thank you especially to Kurtis for his hard work. I would recommend Furlong services.
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Jeff McCoy profile picture
Jeff McCoy
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A family run business that delivers quality and accessible service. Becoming rare in their industry.
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brian howell profile picture
brian howell
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Furlong HVAC was recommended to me by a friend. Responded promptly and completed the work in a timely manner. Good people to deal with. Clear communication. Happy to answer all my questions. This is a family business with integrity. I would recommend them for sure

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